KBA-01746: ICTool Does Not Open

Problem:

ICTool does not open on my server.
My Icon for ICTool no longer works.

Solution:

1. Delete your existing desktop icon(s).
2. START | RUN “C:\Program Files (x86)\Spitfire\InstallBase\cfgTool\sfLogo.exe”    (Your path may vary)
3. ICTool should open.
   1. If it does not, contact Support.
4. In ICTool, select FILE | Create Desktop Shortcut.
5. Close ICTool.
6. Find the new shortcut on your desktop.
   1. Right-click to open Properties.
   2. Click Advanced.
   3. Check Run as Administrator.
   4. Click OK
   5. Click OK
7. Use the new icon.
   1. Confirm Administrator access when prompted.

KBA-01746; Last updated: August 27, 2018 at 12:16 pm