Spitfire Technical Support is available Monday through Friday, 8:00 am to 6:00 pm (Eastern time). Email, Fax or Telephone us with your issue and we’ll log your case and get back to you as soon as possible. We do prioritize cases based on the following criteria:
- System down for all users
- Function down for all users
- System down for one or more users
- Function down for one or more users
- Function not working as expected
- Question regarding functionality
Spitfire’s Documentation, Online Knowledge Base, and Video Library are available 24/7 on this website.