KBA-01694: How to Set Up Email Using Gmail

Procedure:

1. Decide what email address you want to use for your site and set it up with your email provider.
   1. Log into the email account using your web browser.  Configure to allow remote POP connections
   2. Optional: create an “application specific password” for use below, recommended if the account requires dual factor authentication.
2. Go to ICTool and select the SMTP tab to set up outbound email.
3. In the SMTP Server field, enter smtp.gmail.com.
4. In the Port field, enter 587.
5. Check the Use SMTP with TLS… checkbox.
6. Specify the account id and password
   
7. Go to the sfATC tab to set up inbound email (see also KBA-01263).
8. In the POP Server field, enter pop.gmail.com.
9. In the Port field, enter 995.
10. In the SSL field, select Yes.
11. Specify the account id and password
    
12. Go to the Finish tab and click the Publish Configuration button.

Additional Information

See https://support.google.com/mail/answer/7104828?hl=en from Google.

Troubleshooting

-ERR [AUTH] Web login required:https://support.google.com/mail/answer/78754

Possible fixes

• • Enable “less secure apps” for the account – https://myaccount.google.com/lesssecureapps  (POPS is a “less secure app”)
  • Changing to an application specific password or  https://accounts.google.com/DisplayUnlockCaptcha (particular if dual factor authentication is required)

KBA-01694; Last updated: May 25, 2017 at 14:12 pm