Spitfire Technical Support is available Monday through Friday, 8:00 am to 6:00 pm (Eastern time). Email us with your issue and we’ll log your case and get back to you as soon as possible. We do prioritize cases based on the following criteria:
- System down for all users
- Function down for all users
- System down for one or more users
- Function down for one or more users
- Function not working as expected
- Question regarding functionality
Spitfire’s Documentation, Online Knowledge Base, and Video Library are available 24/7 on this website.