KBA-01575: Reports open in Adobe Reader instead of Spitfire Report Browser


On some workstations, why do reports open in Adobe Reader instead of the Spitfire Report Browser?


This is a browser setting.  Sometimes it is easiest to reset by reinstalling (or updating) Adobe Reader. See IE Tools | Manage Add Ins and find the Adobe PDF add-in and be sure it is enabled.

See http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

KBA-01575; Last updated: November 9, 2016 at 13:39 pm