KBA-01801: Too Many Browser Tabs
Questions: How many Spitfire-related tabs can I have open on my browser at the same time? Why am I being…
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Knowledge Base
KBA-01800: Cannot open Word or Excel from Chromium Browser
Problem: I use Spitfire in Chrome, which in V2020+ should allow me to open Microsoft Word and Excel files from…
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KBA-01799: Chromium Browser Console Logs
Question: How do I get and send logs from my Chrome browser? How do I get and send logs from…
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KBA-01798: What version of Windows Server is supported by Spitfire?
Question: What version of Windows Server is supported by Spitfire for the IIS role? Answer: Spitfire and Windows Server versions:…
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KBA-01797: Using Older Via Excel Templates to Import/Export Data
Question: We recently upgraded our site to V2020 and want to use Excel templates to add Items to our Commitments…
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KBA-01796: How to Add and Edit Account Categories
Question: An Account Category that I expected to add to my Commitment Item is not available. How do I add…
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KBA-01795: Prior Payment Request is Outstanding
Question: When I try to approve my Pay Request, I get a message telling me that prior payment requests are…
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KBA-01794: Adding the eNotary Option to DocuSign
Question: We have set up our site for DocuSign integration but would like to take advantage of the eNotary option…
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KBA-01793: Shared Contact Email Addresses
Question: I am adding a new Contact to Spitfire and am getting a warning about the email address being shared. …
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KBA-01792: Google Chrome “Keep or Discard” Message
Question: I’ve installed the Chrome ClickOnce extension (see KBA-01557), but I keep getting the “Keep or Discard the file” message…
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