KBA-01853: Problem Opening Word File – Couldn’t FindKBA-01853: Problem Opening Word File – Couldn’t Find

Problem: You may encounter a message when trying opening a Word file (attachment) that says something like: Sorry, we couldn't find pathname/filename. Is it possible it was moved, renamed or

KBA-01823: Multiple Software Versions DialogKBA-01823: Multiple Software Versions Dialog

Question: Sometimes, when I try to open a Word or Excel file in Spitfire, the file does not open, even though the lock icon indicates that it is “checked out.” 

KBA-01800: Cannot open Word or Excel from Chromium BrowserKBA-01800: Cannot open Word or Excel from Chromium Browser

Problem: I use Spitfire in Chrome, which in V2020+ should allow me to open Microsoft Word and Excel files from my document’s Attachment tab. However, when I click the icon,