KBA-01861: Sorting Bi-Directional Workbooks
Question: I use a bi-directional template on my Submittal Item Register. I notice that when the template opens, everything is…
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Knowledge Base
KBA-01860: Recommended Site Settings for Chromium Browsers
Question: Sometimes I get an error message that other users (or Spitfire Support) cannot reproduce. They tell me it might…
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KBA-01859: Adding SOP Links to Documents
Question: We’d like our users to easily access our SOP documentation when they are in a Spitfire document. How can…
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KBA-01858: Disconnecting Inactive Users from the System
Question: Some of our users forget to log out when they are done using Spitfire, and so the concurrent Active…
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KBA-01857: Recovering a Deleted Document (in Power UX)
Question: My user deleted a document by mistake. Is there any way that I can get that document back? Answer:…
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KBA-01856: How to Edit an HTM File in Your Catalog (in Power UX)
Question: I am using Power UX. I found an .htm file in my zPublicHTML | ReportHelp folder that I want…
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KBA-01855: Bad Issuer Message When Logging In
Question: I am trying to log into Spitfire. When I enter my ID and password and click the Log in…
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KBA-01854: Pointing to RawItems in Bi-Directional Templates
Question: I have a bi-directional template but realize that I do not want my users to change the data in…
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KBA-01853: Problem Opening Word File – Couldn’t Find
Problem: You may encounter a message when trying opening a Word file (attachment) that says something like: Sorry, we couldn’t…
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KBA-01852: Some Icons are Missing
Question: Some of the icons on my Spitfire dashboards are missing. How do I get them back? Answer: Our icons…
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