KBA-01859: Adding SOP Links to DocumentsKBA-01859: Adding SOP Links to Documents

Question: We’d like our users to easily access our SOP documentation when they are in a Spitfire document.  How can we set that up? Answer: It is fairly easy to

KBA-01858: Disconnecting Inactive Users from the SystemKBA-01858: Disconnecting Inactive Users from the System

Question: Some of our users forget to log out when they are done using Spitfire, and so the concurrent Active user count is higher than it should be. Is there

KBA-01857: Recovering a Deleted Document (in Power UX)KBA-01857: Recovering a Deleted Document (in Power UX)

Question: My user deleted a document by mistake. Is there any way that I can get that document back? Answer: If your site is on V23+ and you have proper

KBA-01856: How to Edit an HTM File in Your Catalog (in Power UX)KBA-01856: How to Edit an HTM File in Your Catalog (in Power UX)

Question: I am using Power UX. I found an .htm file in my zPublicHTML | ReportHelp folder that I want to edit to make my own. Can I do that?

KBA-01854: Pointing to RawItems in Bi-Directional TemplatesKBA-01854: Pointing to RawItems in Bi-Directional Templates

Question: I have a bi-directional template but realize that I do not want my users to change the data in certain columns. The data in the Spitfire document is correct

KBA-01853: Problem Opening Word File – Couldn’t FindKBA-01853: Problem Opening Word File – Couldn’t Find

Problem: You may encounter a message when trying opening a Word file (attachment) that says something like: Sorry, we couldn't find pathname/filename. Is it possible it was moved, renamed or

KBA-01852: Some Icons are MissingKBA-01852: Some Icons are Missing

Question: Some of the icons on my Spitfire dashboards are missing. How do I get them back? Answer: Our icons are provided by Font Awesome. If they disappear, it is

KBA-01851: You Do Not Have Permission to Set the StatusKBA-01851: You Do Not Have Permission to Set the Status

Question: When I try to change the status of a Project Setup to Completed, I get the message You do not have permission to set the status to Completed. When

KBA-01850: Turning on DEV mode on the clientKBA-01850: Turning on DEV mode on the client

Question: Since Power UX is a program all on its own, I sometime need extra logging information to troubleshoot Spitfire. How do I get to look into what is happening?