Question: How do I trace report filters? Answer: When you open the Report, enter *ShowDiag in any of the plain text filters for the report. If the report you are
KBA-01592: Checking sfATC Health via EMailKBA-01592: Checking sfATC Health via EMail
Question: Can I check if the sfATC service is running without connecting to the server? Can I verify inbound email is being read by the sfATC service? Answer: If sfATC is
KBA-01591: Catalog File TypesKBA-01591: Catalog File Types
Question: What types of files can I store in the sfPMS file catalog? Answer: Virtually any. If you encounter a file type that gives you trouble, just ask; we should be
KBA-01590: Editing Attendees on Closed DocumentsKBA-01590: Editing Attendees on Closed Documents
Question: Can I allow some users to edit the Attendees on closed documents? Answer: Yes! Normally, once a document is closed, the majority of fields on the document become read-only.
KBA-01483: Creating a Custom doc type with Unit * Rate features in the Item DetailKBA-01483: Creating a Custom doc type with Unit * Rate features in the Item Detail
Question: Can I configure my custom Doc type to work like the Bid doc type? I‘d like to use the Unit * Rate feature and have the Total appear on
KBA-01589: You are no longer logged into this serverKBA-01589: You are no longer logged into this server
Question: Why do I sometimes see the message “You are no longer logged into this server”? Answer: There are several possible causes. You really did log out … Particularly when
KBA-01588: Overview of the CloudStorageConfig Rule GroupKBA-01588: Overview of the CloudStorageConfig Rule Group
Overview: The CloudStorageConfig rules configure options for cloud drive storage. See also the technical white paper Setup for Cloud Storage Integration. The CloudStorageConfig rule group is found in the Rules Maintenance
KBA-01262: How to replicate a folder structure from a network drive to the Spitfire catalogKBA-01262: How to replicate a folder structure from a network drive to the Spitfire catalog
Purpose & Scope: Use Spitfire‘s sfLoadFile utility to create folders in the Spitfire Catalog based on an existing set of folders you already have on your local or network drive.
KBA-01394: Overview of the EMailText rulesKBA-01394: Overview of the EMailText rules
Overview: The EmailText rules configure what is included in outbound emails generated by the system. You should also discuss email body templates (created in Microsoft Word) with your implementation specialist.