KBA-01691: Manual Sync to Detect New GL Accounts

May 18, 2017| Soni York|

Categories:

Knowledge Base

Question:

We have added a GL account code in our accounting system, but it is not showing up in Spitfire. Can we manually speed up the process of synchronization?

Answer:

To manually synchronize:

Go to your System Admin Dashboard.
Select the Account Categories tool.
Click on the “reload from partner” icon.
Click OK at the confirmation box then wait for the refresh.
Click the Save icon.

KBA-01691; Last updated: May 18, 2017 at 21:54 pm

Tags: Account Category, Acumatica

KBA-01249: Cannot find file when clicking the Export to Excel icon on the Executive DashboardKBA-01249: Cannot find file when clicking the Export to Excel icon on the Executive Dashboard

Problem: Clicking on the Export to Excel icon on the upper left corner of the Executive Dashboard opens Microsoft Excel but then a message says that it cannot locate the file. Solution:

KBA-01039: Error: Cannot interpret token at position 20.KBA-01039: Error: Cannot interpret token at position 20.

Problem: Opening a page in sfPMS may return the error Cannot interpret token… at position 20. Solution: A row filter should use single quote marks (‘). This error often results

KBA-01425: Why is there a prompt to install files when I try to open a BFA workbook?KBA-01425: Why is there a prompt to install files when I try to open a BFA workbook?

Question: When I try to open the BFA workbook in Spitfire, I am prompted to install files on the workstation. Why? Answer: In short, see KBA-01047 and return here if that does not