KBA-01531: Setup for Unsolicited Inbound EmailKBA-01531: Setup for Unsolicited Inbound Email

Purpose & Scope: sfPMS can process all email that is sent to your site‘s email address.  For the most effective processing, some setup is required. Procedure: The Rules Maintenance Tool

KBA-01263: What is required to configure Inbound Email Processing?KBA-01263: What is required to configure Inbound Email Processing?

Summary: Spitfire can be configured to accept and process replies to email that were sent out by the system. Additional Comments: Prerequisites sfATC: The Spitfire Automated Task Controller must be installed

KBA-01260: Processing Inbound Email AttachmentsKBA-01260: Processing Inbound Email Attachments

Question: Why did the attachment on my email not get cataloged? Answer: Inbound attachments are skipped in the following situations: The attachment is ineligible for Spitfire and is therefore ignored