KBA-01750: There are no reports availableKBA-01750: There are no reports available

Question: When one of our users tries to access a report from the Report Browser they get the message There are no reports available (or you do not have permission). 

KBA-01747: Merge Vendor CCOKBA-01747: Merge Vendor CCO

Question: How can I combine several CCOs for specific Commitments into combined CCOs so I can process just one amended contract agreement per vendor? Answer: Starting with V2019, you can

KBA-01749: Tracking Original SOV Amounts After Change Order AdjustmentsKBA-01749: Tracking Original SOV Amounts After Change Order Adjustments

Question: Our Change Orders are set up to adjust specific SOV lines.  When the Change Orders are brought into the SOV workbook, amounts are updated to reflect the changes; however,

KBA-01748: Removing Retention-Related Columns from SOV WorkbookKBA-01748: Removing Retention-Related Columns from SOV Workbook

Question: We don’t track retention on our Pay Applications/SOV billings. Is there a way to remove the retention columns and the “This Application Retention” row in the SOV workbook since

KBA-01746: ICTool Does Not OpenKBA-01746: ICTool Does Not Open

Problem: ICTool does not open on my server. My Icon for ICTool no longer works. Solution: Delete your existing desktop icon(s). START | RUN “C:\Program Files (x86)\Spitfire\InstallBase\cfgTool\sfLogo.exe”    (Your path may

KBA-01745: How to Trust the Spitfire Authenticode CertificateKBA-01745: How to Trust the Spitfire Authenticode Certificate

Question: We connect to Spitfire through VDI (virtual desktop infrastructure) and always get a “Do you want to run this application” dialog box. Is there a configuration to avoid this

KBA-01744: Upgrading to a New Version of sfPMSKBA-01744: Upgrading to a New Version of sfPMS

Question: I would like to have our site(s) upgraded to a newer version of the Spitfire Project Management System. What do I need to know? Is there something I need

KBA-01743: Column Location in BFA is ZeroKBA-01743: Column Location in BFA is Zero

Question I was trying to apply a filter in BFA and got the message: Column location on the setup worksheet = Zero What does that message mean and what should

KBA-01742: Move File AttachmentKBA-01742: Move File Attachment

Question: If I realize that a file has been attached to the wrong Spitfire document, is there an easy way to move that file to the correct document? What if,

KBA-01741: Export Failed error in Via ExcelKBA-01741: Export Failed error in Via Excel

Question: I’m trying to use a “Via Excel” template, but when I try to load it, I get the following error message.  How do I fix this? Export Failed –