Question:
When I log in I get a message about a ‘Potentially dangerous Request.Cookies value was detected from the client‘. What‘s happening?
Answer:
Spitfire generates a cookie based on many variables including the User‘s Login. On rare occassions, the combination of these variables produces a ‘cookie‘ that the client workstation rejects.
Solution:
- Delete the cookie and change the User‘s Login. Even changing the mixture of upper and lower case letters used when logging in should be sufficient.
Additional Comments:
Spitfire tests cookies to ensure that a cookie that might be regarded as ‘dangerous‘ is not generated by Spitfire; but as algorithms for testing cookies on client workstations change, this issue may occur. If you do experience this issue, contact Support.
KBA-01103; Last updated: October 14, 2016 at 12:35 pm;