Question:
When I access Microsoft Dynamics SL (DSL) from Spitfire, I‘m asked to login to DSL even though I‘m already logged into DSL. Why?
Answer:
Here‘s a list of items to check to make sure your Spitfire and DSL applications are synched:
- Check that your DSL Shared/Network files (location of parent.exe) includes a SF folder. This is the folder that contains the Spitfire files required for integration with DSL.
- Check that your workstation has a Solomon.ini file. The default location is the C:windows folder. This is your user Solomon.ini file, which records the CompanyID and UserLogin last used on this workstation.
- Check that your workstation‘s path to parent.exe is accurately recorded on your workstation. (See KBA-01066.)
- Check that your workstation has the correct version of Spitfire Extensions. (See KBA-01028.)
Additional Comments:
Spitfire Installation and Configuration Tool (ICTool) installs the SF folder and the DSL Customization to the DSL path entered on the Dynamics SL tab of the ICTool. If you re-install DSL or move it to a new location, be sure to update ICTool and run the Update Configuration to update your new DSL files.
KBA-01128; Last updated: November 11, 2016 at 12:15 pm;