Question:

How do I reload my site configuration without having to get users out of the system?

Answer:

Use the Reload Site Configuration option.
Note: in order to use the Reload Configuration option, you must have System Admin role capability.

Power UX:

Classic UI:

Use the button which appears on the bottom of the right-side tool menu on the System Admin and Manage dashboards.

 

Diagnostic Tools

The Reload Site Configuration button also appears in the Resolvers tab of the Diagnostics tool in Classic UI.

The Resolvers Tab has three buttons and two other tools.

  • Clear Validation Cache is useful (for example) if you corrected the spelling of some project name or document title and want the corrected spelling to be accessible to other users more quickly.  Otherwise it could take 3-5 minutes.
  • Clear Lookup Cache is useful if you are editing lookup definitions (very rare)
  • Reload Site Configuration is helpful when you have changes configuration data in SQL or have changed a rule that says it is necessary to reload the site configuration.

reload-site-configuration

Additional Comments:

You may have to use this feature if you make changes to your site configuration using SQL tools.


KBA-01670; Last updated: August 19, 2025 at 8:29 am; 

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