September 2011 – Page 9 – Spitfire Client Services

KBA-01025: How do I create a job category for Spitfire in SQL Agent job management?KBA-01025: How do I create a job category for Spitfire in SQL Agent job management?

September 21, 2011| Dorothy McGovern|

Question: I want to create and schedule my Spitfire SQL jobs manually, but the wizard does not make it easy to create a category for these jobs. How do I

KBA-01024: How do I synchronize my Customers, Vendors, and Employees?KBA-01024: How do I synchronize my Customers, Vendors, and Employees?

September 20, 2011| Dorothy McGovern|

Question: How can I synchronize my Microsoft Dynamics SL customers, vendors, and employees in Spitfire? Answer: Synchronization is performed by special stored procedures that can run in SQL Server Agent jobs. To ensure that your Customers,

KBA-01020: Why don’t my changes on the System Admin Dashboard take effect right away?KBA-01020: Why don’t my changes on the System Admin Dashboard take effect right away?

September 20, 2011| Dorothy McGovern|

Question: Why don’t my changes to the System Admin Dashboard seem to take effect right away? What is meant by Cache As-Of? Answer: When sfPMS starts, it loads a set

KBA-01018: Why do some values appear in red or brown on the Executive Dashboard?KBA-01018: Why do some values appear in red or brown on the Executive Dashboard?

September 20, 2011| Dorothy McGovern|

Question: On the Executive Dashboard, some values appear in red or brown. What causes this? Answer: The Billings column will appear in red if the revenue actual amount is less

KBA-01017: What wildcards can I use in the filters?KBA-01017: What wildcards can I use in the filters?

September 20, 2011| Dorothy McGovern|

Question: What wildcard characters can I use in the filters? Answer: Here are some examples: G% Finds all items beginning with G %G Finds all items ending with G %123%

KBA-01015: Why do I get a FileNotFoundException for SpitfireBase.DLL when I launch the Spitfire dashboard?KBA-01015: Why do I get a FileNotFoundException for SpitfireBase.DLL when I launch the Spitfire dashboard?

September 20, 2011| Dorothy McGovern|

Question: When I launch the Spitfire Dashboard on certain workstations, I get a dialog with a FileNotFoundException indicating that file or assembly name SpitfireBase.DLL, or one of its dependencies, was not

KBA-01014: What does an error referencing mscorlib.dll or that my application failed to initialize properly mean?KBA-01014: What does an error referencing mscorlib.dll or that my application failed to initialize properly mean?

September 20, 2011| Dorothy McGovern|

Question: When I launch Spitfire software on a particular machine I get an error that mscorlib.dll could not be loaded. Answer: The .NET Framework version 1.1 is a component of

KBA-01011: What happens to the files in a folder when the folder is deleted?KBA-01011: What happens to the files in a folder when the folder is deleted?

September 20, 2011| Dorothy McGovern|

Question: I deleted a folder from the Spitfire Catalog. Where are the files? Answer: Spitfire folders are virtual containers that allow you to organize your catalog. When you delete a

KBA-01010: How do I move my SQL Server database files?KBA-01010: How do I move my SQL Server database files?

September 20, 2011| Dorothy McGovern|

Question: When I set up the SQL Server database for Spitfire, I had the opportunity to specify the location for the primary MDF, the secondary file group NDF, and the

KBA-01009: Why does my report output want to download when I try to run it?KBA-01009: Why does my report output want to download when I try to run it?

September 20, 2011| Dorothy McGovern|

Question: When running a deployed report whose name includes the word attachment, I get a File Download message saying ‘Some files can be harmful…‘, and I can choose to save

Month: September 2011