KBA-01690: EMail LoopKBA-01690: EMail Loop

Question: How do I stop a Mail Loop? Answer: Sometimes, automated email gets frisky. When a bot receives an inbound email message, it is standard for that bot to reassure

KBA-01689: Microsoft Dynamics SL Integration is not installedKBA-01689: Microsoft Dynamics SL Integration is not installed

Question: When I open “About Spitfire Dashboard,” I see the message “Microsoft Dynamics SL Integration is not installed.”  What does this mean? I thought our site is integrated with Microsoft

KBA-01688: KPI Current Contract vs. Cost Analysis Detail RevenueKBA-01688: KPI Current Contract vs. Cost Analysis Detail Revenue

Question: Sometimes the Current Contract amount on a project’s Key Performance Indicator part (KPI) is not the same as the Revenue amount on the Cost Analysis Detail part (CAD). Why

Changes to Manage | Route toolChanges to Manage | Route tool

Are you aware that the Routes tool on the Manage Dashboard (that is used to set up predefined routes) was improved? Improvements include a new special role, better UI in

Automatic Exclusive AccessAutomatic Exclusive Access

Request: We understand the need to get exclusive access on a document before we can use the Attachments tab. But couldn’t we get that exclusive access just by opening the