KBA-01675: Home Inbox List Grid FieldsKBA-01675: Home Inbox List Grid Fields

Question: What data is available for the DataField= and Calc= options from the Home Dashboard Inbox List Grid fields? Answer: Only a small subset of possible document data is loaded for

KBA-01674: SpitfireSetup User LoginKBA-01674: SpitfireSetup User Login

Question: What is the Unknown user that shows up as a System Admin on some reports? I am locked out of the System Admin account. How do I regain access?

KBA-01673: Prerequisites for Using the Import ToolKBA-01673: Prerequisites for Using the Import Tool

Question: How do I enable the sfPMS Import Tool? Answer: Here’s how to prepare a workstation for using the sfPMS Import Tool: Select a workstation that is on the same

KBA-01672: Catalog Dashboard Document List Grid FieldsKBA-01672: Catalog Dashboard Document List Grid Fields

Question: What data is available for the DataField= and Calc= options from the Catalog Dashboard Document List Grid fields? Answer: Only a small subset of possible document data is loaded

KBA-01671: Unable to Send Email Because of Email VolumeKBA-01671: Unable to Send Email Because of Email Volume

Question: I have documents to be routed via email that seem to be stuck in the outbound queue. When I check the Outbound Queue tab on the Diagnostics page, I

KBA-01670: Reload Site ConfigurationKBA-01670: Reload Site Configuration

Question: How do I reload my site configuration without having to get users out of the system? Answer: Use the button on the Resources Tab of the Diagnostics Tools page.

KBA-01669: Decommissioning a Spitfire IIS ServerKBA-01669: Decommissioning a Spitfire IIS Server

Question: How do I disable an old sfPMS IIS Server? Answer: In SERVICES.MSC, stop and disable asp.net state service and Spitfire Automated Task Controller (ATC). In INETMGR, stop the Spitfire

KBA-01668: sfATC and Public IIS ServersKBA-01668: sfATC and Public IIS Servers

Question: What is the best practice for setting up sfATC with a public IIS site? Answer: Some pre-decision points: How many IIS servers? Will sfATC run on the same server as

KBA-01667: Register Now Exclusive to Another UserKBA-01667: Register Now Exclusive to Another User

Question: When I tried to save a new Item on my Change Order document, I got a message Cannot add now: register now exclusive to another user….try saving again. What

KBA-01666: Message When LDAP-Authenticated Users Try to Reset PasswordsKBA-01666: Message When LDAP-Authenticated Users Try to Reset Passwords

Question: Can we display a custom message if an LDAP-authenticated person tries to reset their password before login? Answer: Yes.  A link appears on the login screen allowing users to