KBA-01853: Problem Opening Word File – Couldn’t FindKBA-01853: Problem Opening Word File – Couldn’t Find

Problem: You may encounter a message when trying opening a Word file (attachment) that says something like: Sorry, we couldn't find pathname/filename. Is it possible it was moved, renamed or

KBA-01852: Some Icons are MissingKBA-01852: Some Icons are Missing

Question: Some of the icons on my Spitfire dashboards are missing. How do I get them back? Answer: Our icons are provided by Font Awesome. If they disappear, it is

KBA-01851: You Do Not Have Permission to Set the StatusKBA-01851: You Do Not Have Permission to Set the Status

Question: When I try to change the status of a Project Setup to Completed, I get the message You do not have permission to set the status to Completed. When

KBA-01850: Turning on DEV mode on the clientKBA-01850: Turning on DEV mode on the client

Question: Since Power UX is a program all on its own, I sometime need extra logging information to troubleshoot Spitfire. How do I get to look into what is happening?

KBA-01849: Cannot Approve Pay Request G<>N+RKBA-01849: Cannot Approve Pay Request G<>N+R

Question: When I tried to approve my Pay Request, I got a message telling me that G<>N+R. What does that mean? Answer: G<>N+R means Gross does not equal Net plus

KBA-01848: Requesting a Sync with My Accounting SystemKBA-01848: Requesting a Sync with My Accounting System

Question: Sometimes I notice that my Spitfire project amounts (in Cost Analysis Detail or BFA for example) do not match the amounts in my integrated accounting system. Is there an

KBA-01847: The Contact Detail Identities TabKBA-01847: The Contact Detail Identities Tab

Introduction: Spitfire V23+ supports federated sign-ons through Google Identities and Microsoft Entra (see KBA-01845) as well as the classic ID and Password. To keep track of all Identity providers for

KBA-01846: How to Add a Custom Entry to Site MenusKBA-01846: How to Add a Custom Entry to Site Menus

Background: The Create Document, Help, and Site Tools | Other Tools menus on your Spitfire site can be modified to hold custom entries. These menus are found in the following

KBA-01845: Microsoft Entra AuthenticationKBA-01845: Microsoft Entra Authentication

Question: Can I enable Microsoft Entra authentication for my site? Answer: Yes, if you are on V23 (Build 8800+).  Our Microsoft Entra implementation provides authentication (not authorization) based upon the

KBA-01844: Enabling Chromium NotificationsKBA-01844: Enabling Chromium Notifications

Question: How can I enable chromium notifications for my Spitfire site? Answer: If necessary, update your chromium browser (e.g. Google Chrome or Microsoft Edge). Click on the icon to get