Question:
Why did Spitfire log me out and close while I was away from my computer?
How can I change how long Spitfire waits before closing due to inactivity?
Can I make sure that everyone is logged out after they leave for the day?
Answer:
The answers to these questions have to do with Spitfire‘s auto-logout feature. By default, Spitfire will log a user out and then close after no activity for almost 5 hours. The System Administrator can change the time (in minutes) before auto-logout. This timeout duration is set in the ICTool.
- Open ICTool (ictool.exe).
- Click on the sfPMS tab.
- Click on the Session tab.
- Type in the Dashboard Timeout (min) field or use the spinners to change the amount of time before auto-logout.
- Click on the Finish tab. Your changes are saved automatically.
- Click the Update Configuration button. Changes do not take effect until you update the site.
- Close ICTool.
See also KBA-01589
KBA-01354; Last updated: November 14, 2016 at 12:52 pm;