ICTool – Page 5 – Spitfire Client Services

KBA-01024: How do I synchronize my Customers, Vendors, and Employees?KBA-01024: How do I synchronize my Customers, Vendors, and Employees?

September 20, 2011| Dorothy McGovern|

Question: How can I synchronize my Microsoft Dynamics SL customers, vendors, and employees in Spitfire? Answer: Synchronization is performed by special stored procedures that can run in SQL Server Agent jobs. To ensure that your Customers,

KBA-01479: Best Practices: Using the Integrity Check ReportKBA-01479: Best Practices: Using the Integrity Check Report

July 10, 2011| Dorothy McGovern|

Question: How and when do I use the Integrity Check Report? Answer: The Integrity Check is in the Admin folder of the Report Browser, but it is more than a

KBA-01453: A few requests consistently fail with a “404” errorKBA-01453: A few requests consistently fail with a “404” error

July 10, 2011| Dorothy McGovern|

Question: Why might logged in users suddenly get a 404 error? Answer: There are two possible scenarios. In the first scenario, some users or workstations have the issue but not others

KBA-01359: How can I get Spitfire-designed Supplemental Workbooks?KBA-01359: How can I get Spitfire-designed Supplemental Workbooks?

January 13, 2011| Dorothy McGovern|

Question: I understand that there are ready-made Supplemental Workbooks that I can use or modify. How can I get them? Answer: Spitfire‘s BFA (Budget, Forecast, Analysis), SOV (Schedule of Values) and

KBA-01216: Customer and Vendor documents names do not match Microsoft Dynamics SLKBA-01216: Customer and Vendor documents names do not match Microsoft Dynamics SL

January 5, 2011| Dorothy McGovern|

Question: Why doesn‘t my Customer (Vendor) document in Spitfire match the name of the Microsoft Dynamics SL customer (vendor)? Answer: If the option is disabled in ICTool on the Dynamics

KBA-01405: The Windows-authenticated access rights to SQL required by ICToolKBA-01405: The Windows-authenticated access rights to SQL required by ICTool

September 6, 2010| Dorothy McGovern|

Question: What rights to the SQL Server are required by ICTool? Answer: By far, the easiest way to satisfy the list of rights required now and any time in the

KBA-01356: Restoring a Spitfire database over another Spitfire database (when integrated with Microsoft Dynamics SL)KBA-01356: Restoring a Spitfire database over another Spitfire database (when integrated with Microsoft Dynamics SL)

October 6, 2008| Dorothy McGovern|

Purpose & Scope: How to refresh a Test Spitfire database from a Live Spitfire database when integrated with Microsoft Dynamics SL Procedure: If necessary, follow the instruction in KBA-01203, Restoring a Microsoft Dynamics

KBA-01354: Setting the auto-logout timeKBA-01354: Setting the auto-logout time

August 27, 2008| Dorothy McGovern|

Question: Why did Spitfire log me out and close while I was away from my computer? How can I change how long Spitfire waits before closing due to inactivity? Can

KBA-01351: Restoring a Spitfire database over another Spitfire database (when not integrated to Dynamics)KBA-01351: Restoring a Spitfire database over another Spitfire database (when not integrated to Dynamics)

August 11, 2008| Dorothy McGovern|

Purpose & Scope: How to refresh a Test Spitfire database from a Live Spitfire database when not integrated to Microsoft Dynamics SL. Procedure: Steps 1 – 2 are completed from SQL Server Management

KBA-01280: Moving the Spitfire Database to another SQL ServerKBA-01280: Moving the Spitfire Database to another SQL Server

March 17, 2008| Dorothy McGovern|

Purpose & Scope: You can move the backend data for a Spitfire site from one SQL Server to another. The Spitfire database is not a stand-alone database. It is linked with either your Microsoft

Tag: ICTool