KBA-01051: Using Log Files for Troubleshooting
Purpose & Scope: sfPMS offers you several log files to help troubleshoot problems with your installation. Installation/Update Log: The Installation…
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Tag Archive: ICTool
KBA-01050: .NET Runtime extensions for ASP.NET are not installed in IIS.
Problem: The Spitfire configuration tool (ICTool) will not configure IIS. Examination of the log reveals the message Microsoft .NET extensions…
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KBA-01046: All users receive messages that login failed for user Spitfire
Problem: The dashboard loads and users enter their credentials. No matter what user name and password are supplied, the following…
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KBA-01024: How do I synchronize my Customers, Vendors, and Employees?
Question: How can I synchronize my Microsoft Dynamics SL customers, vendors, and employees in Spitfire? Answer: Synchronization is performed by special stored procedures that…
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KBA-01479: Best Practices: Using the Integrity Check Report
Question: How and when do I use the Integrity Check Report? Answer: The Integrity Check is in the Admin folder…
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KBA-01453: A few requests consistently fail with a “404” error
Question: Why might logged in users suddenly get a 404 error? Answer: There are two possible scenarios. In the first scenario,…
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KBA-01359: How can I get Spitfire-designed Supplemental Workbooks?
Question: I understand that there are ready-made Supplemental Workbooks that I can use or modify. How can I get them?…
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KBA-01216: Customer and Vendor documents names do not match Microsoft Dynamics SL
Question: Why doesn‘t my Customer (Vendor) document in Spitfire match the name of the Microsoft Dynamics SL customer (vendor)? Answer:…
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KBA-01405: The Windows-authenticated access rights to SQL required by ICTool
Question: What rights to the SQL Server are required by ICTool? Answer: By far, the easiest way to satisfy the…
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KBA-01356: Restoring a Spitfire database over another Spitfire database (when integrated with Microsoft Dynamics SL)
Purpose & Scope: How to refresh a Test Spitfire database from a Live Spitfire database when integrated with Microsoft Dynamics SL Procedure:…
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