View Menu CapabilitiesView Menu Capabilities

All users have the option to toggle the Status Bar and Action Item Status. All users can open a Watched Folder window, if one has been set up. PAGE |

KBA-01705: Using Telerik Fiddler to Capture HTTP TrafficKBA-01705: Using Telerik Fiddler to Capture HTTP Traffic

Overview: Fiddler is a free web debugging tool that logs all HTTP(S) traffic between a computer and the Internet. Spitfire Support uses Fiddler to record conversations between a workstation and

Manage DashboardManage Dashboard

The Manage Dashboard is made up of a list of manager tools on the left and the selected tool part on the right. Some of these tools (Compliance Types, CSI

KBA-01673: Prerequisites for Using the Import ToolKBA-01673: Prerequisites for Using the Import Tool

Question: How do I enable the sfPMS Import Tool? Answer: Here’s how to prepare a workstation for using the sfPMS Import Tool: Select a workstation that is on the same

KBA-01649: Moving A Document to Another ProjectKBA-01649: Moving A Document to Another Project

Question: Can I move a document from one project to another? What if the document is closed due to being Awarded or Approved? Can I remove the document from any

KBA-01262: How to replicate a folder structure from a network drive to the Spitfire catalogKBA-01262: How to replicate a folder structure from a network drive to the Spitfire catalog

Purpose & Scope: Use Spitfire‘s sfLoadFile utility to create folders in the Spitfire Catalog based on an existing set of folders you already have on your local or network drive.

KBA-01522: MODI-OCR and Office 2010KBA-01522: MODI-OCR and Office 2010

Problem: Several sfPMS features rely on Microsoft Office Document Imaging tools.  (See Additional Comments section for a list). The Office 2010 (and later) OCR components are based on “OneNote” instead

KBA-01573: ATC Remote ToolKBA-01573: ATC Remote Tool

Summary: The Spitfire ATC service and the web application communicate via TCP.  The sfATC installation includes a remote command tool that allows for troubleshooting and diagnostics. Additional Comments: You can

KBA-01527: Spitfire API Demo ToolKBA-01527: Spitfire API Demo Tool

Purpose & Scope: Spitfire offers an API Demonstration Tool to illustrate some of the features and functionality that can be accessed through third party programming. Procedure: To use the API

KBA-01411: Batch Upload Tool does not update itselfKBA-01411: Batch Upload Tool does not update itself

Problem: The Batch Upload Tool isn‘t launching on the workstation.  Various messages or symptoms (listed below) imply that an update is required Your configuration panel (gear icon) is empty You