September 2011 – Page 4 – Spitfire Client Services

KBA-01191: VB Compile Error: Cannot find project or libraryKBA-01191: VB Compile Error: Cannot find project or library

September 29, 2011| Dorothy McGovern|

Problem: Solomon/Microsoft Dynamics SL users get a VB Compile Error: Can‘t find project or library, when accessing certain screens. May also see Missing: Customization Module for Spitfire Software. Solution: This occurs when

KBA-01188: Customer Status NotificationKBA-01188: Customer Status Notification

September 29, 2011| Dorothy McGovern|

Question: If a customer is inactive or on credit hold, how can I alert users when they are opening a new project? Answer: Spitfire provides a CustomerBlock rule that will

KBA-01179: How to remove the Spitfire objects from the Dynamics databaseKBA-01179: How to remove the Spitfire objects from the Dynamics database

September 29, 2011| Dorothy McGovern|

Purpose & Scope: Spitfire adds triggers in the Microsoft Dynamics SL database for the following functions: APDOC Vouchers not created from 03010 are forwarded to Spitfire (psf_CreateVouchers). Spitfire ignores the

KBA-01170: Change a column label in the Project LookupKBA-01170: Change a column label in the Project Lookup

September 29, 2011| Dorothy McGovern|

Question: In the Project Lookup, how can I change the Address2 field label to Floor? Answer: Add the following script to Site_Wrapup.sql UPDATE dbo.xsfLookupField SET label = ‘Floor‘, WParamLabel= ‘Floor‘

KBA-01169: sfATC starts, but shuts down immediatelyKBA-01169: sfATC starts, but shuts down immediately

September 29, 2011| Dorothy McGovern|

Question: Why does sfATC start but then shut down almost immediately? In the Event Log, the following error is recorded: .NET Runtime 2.0 Error, EventType clr20r3, P1 sfatc_ic.exe, P2 1.0.2264.33872, P3

KBA-01165: “The current identity (NT AUTHORITYNETWORK SERVICE) does not have write access…”KBA-01165: “The current identity (NT AUTHORITYNETWORK SERVICE) does not have write access…”

September 29, 2011| Dorothy McGovern|

Question: I want access to an account but when I connect to SQL Reporting Services (SRS), the following error appears. What can I do? ‘The current identity (NT AUTHORITYNETWORK SERVICE)

KBA-01163: Display Item Amounts on the Commitment DocumentKBA-01163: Display Item Amounts on the Commitment Document

September 29, 2011| Dorothy McGovern|

Problem: Can the Item amounts be displayed in the Item Grid View on the Commitment document? Solution: To display Item Amounts in the Item Grid View, use the Customization tool, found

KBA-01144: Spitfire.DashboardRemoteInterface errorsKBA-01144: Spitfire.DashboardRemoteInterface errors

September 29, 2011| Dorothy McGovern|

Question: When opening the Spitfire Forecast spreadsheet, the Spitfire ScanViewer, etc., the ‘System.InvalidCastException: Return argument has an invalid type.‘ error (or other similar errors relating to the Spitfire.DashboardRemoteInterface) is displayed. How

KBA-01141: “Cannot generate SSPI context” error messageKBA-01141: “Cannot generate SSPI context” error message

September 29, 2011| Dorothy McGovern|

Question: When I try to run the Spitfire Configuration Tool (ICTool.exe), I get a ‘Cannot generate SSPI context‘ error message. What is it and how do I fix it? Answer:

KBA-01140: Purge All Documents and Files from the Spitfire databaseKBA-01140: Purge All Documents and Files from the Spitfire database

September 29, 2011| Dorothy McGovern|

Purpose & Scope: The test database has been configured with roles, users, default routes, etc. and now you‘d like to use the test database as the base for your live Spitfire database. The

Month: September 2011