KBA-01491: What wildcards can I use in my searches?KBA-01491: What wildcards can I use in my searches?

Question: In text fields (filters) that allow wildcards, what can I use to expand my search for similar results? Answer: You can use the % (percent), _ (underscore), and [

KBA-01409: Releasing Retention on Pay RequestsKBA-01409: Releasing Retention on Pay Requests

Question: What should I do on a Pay Request when I want to release all or part of the retention? Answer: Pay Request documents calculate the net payments due by

KBA-01419: Automatic Dashboard Tool Updates require write-access to system resourcesKBA-01419: Automatic Dashboard Tool Updates require write-access to system resources

Question: Why do some users get an error after a Spitfire updated is deployed? Why do I get an “Access Denied” message when opening SOV Billing after some updates? Answer:

KBA-01492: The Remaining Commitment to Pay column in the BFA workbookKBA-01492: The Remaining Commitment to Pay column in the BFA workbook

Question: What information appears in the Remaining Commitment to Pay column in the BFA workbook? What information appears in the Remaining Commitment to Pay line of the Project KPI? Answer:

KBA-01490: Which field in the database links the Change Order to the SOV workbook?KBA-01490: Which field in the database links the Change Order to the SOV workbook?

Question: How does the system know that a Change Order hasn‘t already been added to the SOV workbook? Answer: The xsfDocItem.LinkedDocKey field is populated with the Change Order document‘s DocMasterKey

KBA-01487: Keeping site-specific customizations after Spitfire updatesKBA-01487: Keeping site-specific customizations after Spitfire updates

Question: We have made some backend customizations to our site, which are lost after Spitfire updates.  How can we make these customizations reapply automatically after an update? Answer: Backend customizations are

KBA-01500: Access to Document ItemsKBA-01500: Access to Document Items

Question: If a user has access to a document, why can‘t he or she see all the Items? When I route a document via email to external users, why don‘t they

KBA-01430: Replacing Spitfire SQL stored procedures with Custom SQL codeKBA-01430: Replacing Spitfire SQL stored procedures with Custom SQL code

Question: Can I replace a Spitfire SQL stored procedure with one of my own? Answer: Yes, sometimes.  When the datalayer starts, it scans for stored procedure owned by the SQL

KBA-01428: You already have the Microsoft Office file openKBA-01428: You already have the Microsoft Office file open

Question: Why do I get the message You already have the Microsoft Office file for this Spitfire document open ? Answer: When you click on the Microsoft Word or Excel