The creation of a predefined route consists on three major steps:
- Naming the route
- Adding routees
- Adding rule criteria
To create a new predefined route:
- In Manage | Route List, click Add a Route.
- Enter a Route Name.
- Accept the row.
- Click Select to access the Details for Selected Row and Rules for Selected Row parts.
- Under Details for Selected Row, click Add a Route stop.
- Look up a User or Role.
- Complete the remaining fields as necessary.
- Accept the row.
- Repeat steps 5 to 8 if necessary.
- Under Rules for Selected Route. click Add a Rule.
- Complete the fields as necessary.
- Accept the row.
- Repeat steps 10 to 12.
- Save the Routes tool.
To edit a route on the Route List:
- From Manage | Routes, click Edit this Route.
- When the screen refreshes, you can change the Route Name, Purpose, or change the Active setting.
To delete a route on the Route List:
From Manage | Routes, click Delete.
Note: Since the Delete icon does not appear for predefined routes with rules, you must delete the rules first.
To edit or delete the Details for a Selected Row or Rules for a Selected Row:
- From the Route List, click Select.
- When the screen refreshes, locate the row, and click Edit or Delete.