KBA-01500: Access to Document ItemsKBA-01500: Access to Document Items

Question: If a user has access to a document, why can‘t he or she see all the Items? When I route a document via email to external users, why don‘t they

KBA-01430: Replacing Spitfire SQL stored procedures with Custom SQL codeKBA-01430: Replacing Spitfire SQL stored procedures with Custom SQL code

Question: Can I replace a Spitfire SQL stored procedure with one of my own? Answer: Yes, sometimes.  When the datalayer starts, it scans for stored procedure owned by the SQL

KBA-01428: You already have the Microsoft Office file openKBA-01428: You already have the Microsoft Office file open

Question: Why do I get the message You already have the Microsoft Office file for this Spitfire document open ? Answer: When you click on the Microsoft Word or Excel

KBA-01427: Why is there a prompt to install files when I try to open a Period Distribution workbook?KBA-01427: Why is there a prompt to install files when I try to open a Period Distribution workbook?

Question: When I try to open a Period Distribution workbook in Spitfire, I am prompted to install files on the workstation. Why? Answer: In short, see KBA-01047 and return here if that

KBA-01426: Why is there a prompt to install files when I try to open the SOV workbook?KBA-01426: Why is there a prompt to install files when I try to open the SOV workbook?

Question: When I try to open the SOV workbook in Spitfire, I am prompted to install files on the workstation. Why? Answer: In short, see KBA-01047 and return here if that does not help.

KBA-01425: Why is there a prompt to install files when I try to open a BFA workbook?KBA-01425: Why is there a prompt to install files when I try to open a BFA workbook?

Question: When I try to open the BFA workbook in Spitfire, I am prompted to install files on the workstation. Why? Answer: In short, see KBA-01047 and return here if that does not

KBA-01418: NOAA Weather Observations and Site HistoryKBA-01418: NOAA Weather Observations and Site History

Question: How do the weather readings get recorded in the Site Conditions History? Answer: Here is an overview of the process: Your site needs to know the weather observation for a ZIP

KBA-01411: Batch Upload Tool does not update itselfKBA-01411: Batch Upload Tool does not update itself

Problem: The Batch Upload Tool isn‘t launching on the workstation.  Various messages or symptoms (listed below) imply that an update is required Your configuration panel (gear icon) is empty You

KBA-01404: Spitfire Lookup EditorKBA-01404: Spitfire Lookup Editor

Purpose & Scope: Spitfire offers a Lookup Editor utility for maintaining and creating Lookups for use in sfPMS. This Lookup Editor requires access to your SQL Server and the Spitfire

KBA-01399: Contacts – Granting Role MembershipKBA-01399: Contacts – Granting Role Membership

Question: I can add Roles to Contacts on the Member Of tab on the Contact detail (on the Contacts Dashboard).  Am I able to see and choose any Role in