Knowledge Base – Page 51 – Spitfire Client Services

KBA-01208: Automated Route Reply Reject MessagesKBA-01208: Automated Route Reply Reject Messages

September 29, 2011| Dorothy McGovern|

Question: Why do I get a reject message in response to my reply to a routed e-mail? Answer: Check below for the various messages and their meaning: The message did

KBA-01207: Compliance ItemsKBA-01207: Compliance Items

September 29, 2011| Dorothy McGovern|

Question: How do I set up standard Compliance items? Answer: Compliance items are used to track various legal, documentation and business issues. When the other party fails to comply with their obligation,

KBA-01206: sfATC starts as a Service, but shuts down quicklyKBA-01206: sfATC starts as a Service, but shuts down quickly

September 29, 2011| Dorothy McGovern|

Question: Spitfire Automated Task Controller (sfATC) runs in Console Mode, but when trying to run as a Service, it shuts down almost immediately. How can I prevent this? In the

KBA-01199: “Only files of type .DOC can be uploaded” errorKBA-01199: “Only files of type .DOC can be uploaded” error

September 29, 2011| Dorothy McGovern|

Question: When loading a Bookmark Template into the Templates tool (on the System Admin or Manage Dashboard), I‘m browsing to a Microsoft Word document with the .doc or .docx extension, but

KBA-01191: VB Compile Error: Cannot find project or libraryKBA-01191: VB Compile Error: Cannot find project or library

September 29, 2011| Dorothy McGovern|

Problem: Solomon/Microsoft Dynamics SL users get a VB Compile Error: Can‘t find project or library, when accessing certain screens. May also see Missing: Customization Module for Spitfire Software. Solution: This occurs when

KBA-01188: Customer Status NotificationKBA-01188: Customer Status Notification

September 29, 2011| Dorothy McGovern|

Question: If a customer is inactive or on credit hold, how can I alert users when they are opening a new project? Answer: Spitfire provides a CustomerBlock rule that will

KBA-01179: How to remove the Spitfire objects from the Dynamics databaseKBA-01179: How to remove the Spitfire objects from the Dynamics database

September 29, 2011| Dorothy McGovern|

Purpose & Scope: Spitfire adds triggers in the Microsoft Dynamics SL database for the following functions: APDOC Vouchers not created from 03010 are forwarded to Spitfire (psf_CreateVouchers). Spitfire ignores the

KBA-01170: Change a column label in the Project LookupKBA-01170: Change a column label in the Project Lookup

September 29, 2011| Dorothy McGovern|

Question: In the Project Lookup, how can I change the Address2 field label to Floor? Answer: Add the following script to Site_Wrapup.sql UPDATE dbo.xsfLookupField SET label = ‘Floor‘, WParamLabel= ‘Floor‘

KBA-01169: sfATC starts, but shuts down immediatelyKBA-01169: sfATC starts, but shuts down immediately

September 29, 2011| Dorothy McGovern|

Question: Why does sfATC start but then shut down almost immediately? In the Event Log, the following error is recorded: .NET Runtime 2.0 Error, EventType clr20r3, P1 sfatc_ic.exe, P2 1.0.2264.33872, P3

KBA-01165: “The current identity (NT AUTHORITYNETWORK SERVICE) does not have write access…”KBA-01165: “The current identity (NT AUTHORITYNETWORK SERVICE) does not have write access…”

September 29, 2011| Dorothy McGovern|

Question: I want access to an account but when I connect to SQL Reporting Services (SRS), the following error appears. What can I do? ‘The current identity (NT AUTHORITYNETWORK SERVICE)

Category: Knowledge Base