KBA-01051: Using Log Files for Troubleshooting
Purpose & Scope: sfPMS offers you several log files to help troubleshoot problems with your installation. Installation/Update Log: The Installation…
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Knowledge Base
KBA-01052: Does Spitfire distribute any .COM objects?
Question: Does Spitfire distribute any .COM objects and if so, what is their purpose? Answer: The only .COM objects distributed…
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KBA-01050: .NET Runtime extensions for ASP.NET are not installed in IIS.
Problem: The Spitfire configuration tool (ICTool) will not configure IIS. Examination of the log reveals the message Microsoft .NET extensions…
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KBA-01049: Automatic coordination of Project Manager between sfPMS and Microsoft Dynamics SL
Summary: Both Spitfire and Microsoft Dynamics SL (DSL) need to know what user/employee is the project manager. Assuming your Project…
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KBA-01048: Why do all items on a Spitfire Document appear in the Microsoft Word printout?
Question: I can configure Spitfire users so that they only see certain items (for example, if I make someone the…
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KBA-01046: All users receive messages that login failed for user Spitfire
Problem: The dashboard loads and users enter their credentials. No matter what user name and password are supplied, the following…
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KBA-01045: When I try to print a report, I get a “page cannot be found” error. Why?
Question: In Spitfire, I can click on a Spitfire report and the Report Parameters are displayed, but the report doesn‘t…
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KBA-01044: What can I use in the Text field in the Catalog Search?
Question: What text or logical operators can I use in the Text field in the Catalog Search? Answer: Spitfire‘s Catalog…
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KBA-01043: How do I delete an Item from my Punch List?
Question: I created a Punchlist document with ten items, but now I want to delete one. How do I do that?…
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KBA-01040: How does the Catalog Search work?
Question: How do the filters for the Catalog Search work? Answer: On the Catalog Dashboard, you may search for Documents…
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