Question: Sometimes, when I try to open a Word or Excel file in Spitfire, the file does not open, even though the lock icon indicates that it is “checked out.”
Question: Sometimes, when I try to open a Word or Excel file in Spitfire, the file does not open, even though the lock icon indicates that it is “checked out.”
Problem: Sometimes, even when you have configured everything correctly (see KBA-01800), Microsoft Excel files still won’t open in Spitfire. An error message or log file includes the following: INFO:HKLM\SOFTWARE\Spitfire\Dashboard:ExcelExcelPath is
Question: We have a template designed to enter data into our Pay Requests. However, when we try to use this template we get the following message: We found a problem
Overview: Spitfire V2021+ allows bi-directional templates that import Items to also import Incl/Excl items. Some modifications need to be made to the Item import template, but in the end the
Question: Because of user error, we sometimes find ourselves asking Spitfire Support to “poke” a document status back to what it was before. Sometimes Support does this and sometimes Support
Question: Our site is set up to use Active Directory Authentication for logins. What does the message Account not authorized to use this application mean when it appears on the
Question Is there some tracking token I can include in the body of an email? My third party changes the email subject. Is there another way to track the email