KBA-01249: Cannot find file when clicking the Export to Excel icon on the Executive Dashboard

Problem:

Clicking on the Export to Excel icon on the upper left corner of the Executive Dashboard opens Microsoft Excel but then a message says that it cannot locate the file.

Solution:

In IIS, the site needs to be configured for the .xls extension.

To configure the site:

1. In IIS, right-click on the virtual directory for your Spitfire site and select Properties.
2. On the Virtual Directory tab, click the Configuration button.
3. Click Add…
4. In Executable: type c:windowsmicrosoft.netframeworkv2.0.50727aspnet_isapi.dll
5. In Extension: type .xls
6. In Verbs: select All Verbs.
7. Select Script engine.
8. Clear Verify that file exists.
9. Click OK.
10. Click OK again on the Application Configuration dialog box.
11. Click OK or Apply on the Properties dialog box.

KBA-01249; Last updated: November 10, 2016 at 11:39 am;