KBA-01842: XTS Change Order (CO, CCO) TroubleshootingKBA-01842: XTS Change Order (CO, CCO) Troubleshooting

Question: Why is my Owner Change Order not appearing correctly in my accounting system? Why is my CCO not appearing in my accounting system? Answer: If your Change Order (owner

KBA-01707: XTS Accounts Receivable (Pay App) TroubleshootingKBA-01707: XTS Accounts Receivable (Pay App) Troubleshooting

Question: Why is my Pay Application not appearing in my accounting system? I get the message “This Invoice number is still pending synchronization.” Answer: If your payment application has been

KBA-01696: XTS Accounts Payable (Pay Request) TroubleshootingKBA-01696: XTS Accounts Payable (Pay Request) Troubleshooting

Question: Why is my Pay Request not showing up in Acumatica? Why is my AP Voucher not transferring to Acumatica? Answer: [Note: this answer does not apply to sites that

KBA-01678: Version Update Procedure for Acumatica ERPKBA-01678: Version Update Procedure for Acumatica ERP

Question: My sfPMS Site is integrated to Acumatica.  How do we upgrade the Acumatica version? Answer: Here is our recommended best practice: On the sfPMS IIS server, open an admin

KBA-01650: What versions of Acumatica ERP are supported by Spitfire?KBA-01650: What versions of Acumatica ERP are supported by Spitfire?

Question: What versions of Acumatica ERP are supported by Spitfire? Answer: Spitfire version | Acumatica ERP version (both CE and SE editions) L = Legacy. There will be no changes to the

KBA-01611: Linking sfPMS Site to Acumatica CompanyKBA-01611: Linking sfPMS Site to Acumatica Company

Question: How does my sfPMS site know which company to integrate with in my Acumatica site? Answer: Use XTS Configuration in ICTool: Steps In Acumatica, select SYSTEM on the top

KBA-01326: Acquire an Invoice Number for Pay ApplicationKBA-01326: Acquire an Invoice Number for Pay Application

Question: When my Pay Application is ready, how do I acquire an Invoice Number from my accounting system? Do I have to open the SOV Workbook to acquire an Invoice