Question: When loading a Bookmark Template into the Templates tool (on the System Admin or Manage Dashboard), I‘m browsing to a Microsoft Word document with the .doc or .docx extension, but
Question: When loading a Bookmark Template into the Templates tool (on the System Admin or Manage Dashboard), I‘m browsing to a Microsoft Word document with the .doc or .docx extension, but
Problem: Solomon/Microsoft Dynamics SL users get a VB Compile Error: Can‘t find project or library, when accessing certain screens. May also see Missing: Customization Module for Spitfire Software. Solution: This occurs when
Question: Why does sfATC start but then shut down almost immediately? In the Event Log, the following error is recorded: .NET Runtime 2.0 Error, EventType clr20r3, P1 sfatc_ic.exe, P2 1.0.2264.33872, P3
Question: I want access to an account but when I connect to SQL Reporting Services (SRS), the following error appears. What can I do? ‘The current identity (NT AUTHORITYNETWORK SERVICE)
Question: When opening the Spitfire Forecast spreadsheet, the Spitfire ScanViewer, etc., the ‘System.InvalidCastException: Return argument has an invalid type.‘ error (or other similar errors relating to the Spitfire.DashboardRemoteInterface) is displayed. How
Question: When I try to run the Spitfire Configuration Tool (ICTool.exe), I get a ‘Cannot generate SSPI context‘ error message. What is it and how do I fix it? Answer:
Problem: If the .LIC file that should contain a Spitfire license is corrupt or empty, various errors can result. The errors include information such as the following. Italic sections may
Question: Why is the Web Application Log File I specified on the Admin subtab under sfPMS in ICTool not created? Why does the first user to open the dashboard get Access
Question: Spitfire reports are not printing; how can I check Spitfire‘s report configuration in SQL Reporting Services? Answer: Troubleshooting Tips In Spitfire: Check Report Folders on the System Admin Dashboard to
Problem: The dashboard loads and users enter their credentials. No matter what user name and password are supplied, the following message is displayed: Server Error in ‘sfPMS‘ Application. Login failed