Handling a Pay Request CreditHandling a Pay Request Credit

Question: A vendor has issued us a credit. Is there a way to process a Credit Memo through a Spitfire Pay Request document? We are integrated with an accounting system.

Retention on Commitment (and Vendor) Pay Request ItemsRetention on Commitment (and Vendor) Pay Request Items

Did You Know? Retention on Pay Request Items is calculated based on the retention percentage indicated on the Commitment (Subcontract) for each Item. As such, you cannot change the retention

Pay Request Not Allowed to Be ApprovedPay Request Not Allowed to Be Approved

Question: Our Commitment has a status of Committed, which is necessary in order for a Pay Request to be Approved. Yet when we try to approve the Pay Request, we

KBA-01849: Cannot Approve Pay Request G<>N+RKBA-01849: Cannot Approve Pay Request G<>N+R

Question: When I tried to approve my Pay Request, I got a message telling me that G<>N+R. What does that mean? Answer: G<>N+R means Gross does not equal Net plus

Pay Request Filters for Current and Open AmountsPay Request Filters for Current and Open Amounts

Request: Some of our Pay Requests have many Items and our PMs have to go through pages in order to find the Items with current amounts. Could there be a

Dealing with Pay Request MistakesDealing with Pay Request Mistakes

Question: If I create a Pay Request document by mistake, can I delete it? If I realize that one of my approved Pay Requests has wrong information on it, can

KBA-01795: Prior Payment Request is OutstandingKBA-01795: Prior Payment Request is Outstanding

Question: When I try to approve my Pay Request, I get a message telling me that prior payment requests are outstanding. What does this mean and what should I do?

Compliance Items and Blocked/Not Blocked Pay RequestsCompliance Items and Blocked/Not Blocked Pay Requests

Whether a compliance item will block approval of Pay Requests is determined by several factors. One factor is the Pay Control option on the Details tab of the Pay Request,

Vendor Pay Request OverviewVendor Pay Request Overview

Vendor Pay Requests list and track the ongoing payment requests from vendors for specific Commitments. Vendor Pay Requests are tightly integrated with Vendor Commitment documents. Items on a Vendor Pay

Creating and Approving a Vendor Pay RequestCreating and Approving a Vendor Pay Request

In order to create a Vendor Pay Request, the corresponding Vendor Commitment must have a Status of Committed. There are two ways to create a Vendor Pay Request: From a Vendor