Capability Matrix ReportCapability Matrix Report

This report indicates which role capabilities and permissions have been assigned to which roles. Note: this report does not use filters and cannot be exported to Microsoft Excel. Columns Untitled

Access Analysis ReportAccess Analysis Report

This report indicates if and why a user has access to a particular file, document or folder. Note: although the image above does not show the Output drop-down, you can

KBA-01590: Editing Attendees on Closed DocumentsKBA-01590: Editing Attendees on Closed Documents

Question: Can I allow some users to edit the Attendees on closed documents? Answer: Yes! Normally, once a document is closed, the majority of fields on the document become read-only.

KBA-01563: Routee doesn’t respond, but the document needs to move onKBA-01563: Routee doesn’t respond, but the document needs to move on

Problem: Some routees on a document do not respond back to the email sent by Spitfire; they may phone with a response or hand in the paperwork at the job

KBA-01534: Implications of Custom Internal Staff CapabilityKBA-01534: Implications of Custom Internal Staff Capability

Question: What is special about the Custom Internal Staff Capability? Why can‘t some users see attachments that are ‘not sent‘? Answer: When a user is a member of a role

KBA-01500: Access to Document ItemsKBA-01500: Access to Document Items

Question: If a user has access to a document, why can‘t he or she see all the Items? When I route a document via email to external users, why don‘t they

KBA-01399: Contacts – Granting Role MembershipKBA-01399: Contacts – Granting Role Membership

Question: I can add Roles to Contacts on the Member Of tab on the Contact detail (on the Contacts Dashboard).  Am I able to see and choose any Role in

KBA-01086: Using the Document Page CapabilityKBA-01086: Using the Document Page Capability

Summary: The Document Page capability can be assigned to users via roles, often filtered by Document Type and Project.  The following permissions for this capability can be assigned: Read – to

KBA-01061: Subordinate RolesKBA-01061: Subordinate Roles

Summary: Spitfire allows security to be organized via nesting of roles. In the Roles tool on the System Admin Dashboard, a role can be designated as a subordinate role.  In the

KBA-01407: Can I indicate a Role for the DocTypeConfig | HardCopyThru rule?KBA-01407: Can I indicate a Role for the DocTypeConfig | HardCopyThru rule?

Question: Can I indicate a Role for the DocTypeConfig | HardCopyThru rule? Answer: No, with one exception: the special routing Role DocEnteredBy. The HardCopyThru rule generally accepts a person as the