Better Hard Copy Awareness
Request: Can Spitfire help people realize there is a Hard Copy person on the route who needs printouts? Answer: Yes!…
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Tag Archive: Routing
User Routing Metrics Report
This report lists Contacts to whom documents have been routed. Note: although the image above does not show the Output…
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Open Routing Report
This report lists documents that are in the user’s Home Inbox and are still pending. CC’d recipients are only shown if…
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The Response Wizard
sfPMS includes the Response Wizard. The Response Wizard is accessed through a link in the email that goes out to…
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KBA-01627: Route Response Drop Down
Question: Can I hide the Route Response drop down menu? How do I specify the choices for the Route Response…
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ATC: ROUTE
ATC: ROUTE routelist; option This command alters the route of the current document. routelist is required. It specifies the routing…
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KBA-01780: How to create workflow on a document
Question: I know that I can set up workflow scripts in a predefined route or, even better, through the Workflow Scripts tool so…
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KBA-01781: How to create workflow in a predefined route
Question: Can I add an ATC script workflow to my predefined route? Is it possible to have my predefined route…
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KBA-01391: Overview of the RouteConfig Rules
Overview: The RouteConfig rules allow configuration of routing options. The RouteConfig rule group is found in the Rules Maintenance tool…
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KBA-01563: Routee doesn’t respond, but the document needs to move on
Problem: Some routees on a document do not respond back to the email sent by Spitfire; they may phone with…
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