KBA-01700: Checklist for when Compliance Notification documents are not sentKBA-01700: Checklist for when Compliance Notification documents are not sent

Question: Although a Commitment indicates that a compliance item is out of compliance, a Compliance Notification document was never sent. Why not? Answer: There are a number of reasons why

KBA-01699: Setup for Updating from Web App (System Information)KBA-01699: Setup for Updating from Web App (System Information)

Overview: System updates (e.g. from V2017.0.6469 to V2017.0.6474) can be applied on the IIS server using Spitfire’s ICTool. Beginning with V2017, it is possible (once configured) to also apply updates

KBA-01698: Server Error – Validation of viewstate MAC failedKBA-01698: Server Error – Validation of viewstate MAC failed

Question: We are getting a Server Error. What does Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that <machineKey> configuration specifies

KBA-01696: XTS Accounts Payable (Pay Request) TroubleshootingKBA-01696: XTS Accounts Payable (Pay Request) Troubleshooting

Question: Why is my Pay Request not showing up in Acumatica? Why is my AP Voucher not transferring to Acumatica? Answer: [Note: this answer does not apply to sites that

KBA-01695: The Backspace Key and sfPMSKBA-01695: The Backspace Key and sfPMS

Explanation: When you are in an editable field in sfPMS, the [Backspace] key does exactly what you expect it to do: erases the previous character. However, if the focus of

KBA-01694: How to Set Up Email Using GmailKBA-01694: How to Set Up Email Using Gmail

Procedure: Decide what email address you want to use for your site and set it up with your email provider. Log into the email account using your web browser.  Configure

KBA-01693: How to Set Up Email using Microsoft Office 365KBA-01693: How to Set Up Email using Microsoft Office 365

Procedure: Decide what email address you want to use for your site and set it up with your email provider. Go to ICTool and select the SMTP tab to set

KBA-01692: URLs that Link Directly to Doc or Dashboard in sfPMSKBA-01692: URLs that Link Directly to Doc or Dashboard in sfPMS

Question: How do I build a URL that links directly to a document or dashboard in Spitfire? How do I send someone a link directly to a document? Answer: In

KBA-01690: EMail LoopKBA-01690: EMail Loop

Question: How do I stop a Mail Loop? Answer: Sometimes, automated email gets frisky. When a bot receives an inbound email message, it is standard for that bot to reassure