KBA-01156: Adding custom Attributes and Attribute ValuesKBA-01156: Adding custom Attributes and Attribute Values

Question: How do I create my own sets of attributes and attribute values for the Attribute tab on a document? Answer: Each Attribute and its corresponding values are maintained using

KBA-01386: Overview of the WhenDocClosed rulesKBA-01386: Overview of the WhenDocClosed rules

Overview: The WhenDocClosed rules control behavior of documents when they are closed by document status. The WhenDocClosed rule group is found in the Rules Maintenance tool on the System Admin

KBA-01064: Can I view files without using a native application?KBA-01064: Can I view files without using a native application?

Question: Can I view .JPG (or other file types) without using a native application? Answer: Yes!  Use the FileTypeConfig rule group.  Specifically, provide values for the ViewViaHTML and, optionally, VVHAutoOpen rules. 

KBA-01389: Inbound Email RepliesKBA-01389: Inbound Email Replies

Question: If my site is set up for inbound email processing, when are replies automatically sent on to the next routee? Answer: sfPMS ALWAYS sets the email route status to ‘Responded‘

KBA-01526: How can I print the Commitment (Change Order) Amount in text (like on a check)?KBA-01526: How can I print the Commitment (Change Order) Amount in text (like on a check)?

Question: When printing a Contract, how can I print the Amount in text, for example: One thousand forty-two dollars and 00/100. Answer: Use the formatting prefix for dollartext: FDTX_  For

KBA-01528: Two Bookmarks for County dataKBA-01528: Two Bookmarks for County data

Question: Are there any bookmarks to support County information? Answer: Yes. The Contact Address tab includes a County field.  If populated, use the DCNTY_ prefix to access the County info. For example,

KBA-01515: SQL Server VirtualizationKBA-01515: SQL Server Virtualization

Question: Is it OK to use a virtual SQL Server? Are there things I should consider when planning virtualization of the SQL Server? Answer: Plenty of folks now deploy SQL

KBA-01433: Providing Defaults for Dates in Report ParametersKBA-01433: Providing Defaults for Dates in Report Parameters

Question: How can I make my report date range default to last month? How can I make my custom report dates act like a date range in Spitfire? Answer: First,

KBA-01450: Troubleshooting SQL DeadlocksKBA-01450: Troubleshooting SQL Deadlocks

Question: What does Transaction (Process ID nn) was deadlocked on lock resources with another process and has been chosen as the deadlock victim… mean? Answer: Most simply, it means that