KBA-01036: The Starting Spitfire message is displayed, but Spitfire does not launch.
Question: When I try to launch Spitfire, the ‘Starting Spitfire‘ message displays but then it appears to just freeze. Now what do I…
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Knowledge Base
KBA-01033: Why am I getting a (407) Proxy Authentication Required error?
Problem: When I try to launch Spitfire I‘m getting a System.Net.WebException: The remote server returned an error:(407) Proxy Authentication Required…
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KBA-01031: Why do I get a “not authorized” message when I try to launch the Spitfire dashboard?
Problem: After we‘ve set up our Spitfire website and installed all the programs, we try to launch the dashboard. It…
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KBA-01026: Why are the alerts not generated for overdue documents?
Question: No alerts are appearing in Spitfire for overdue documents. Why not? Answer: Things to consider: Is there an Alert…
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KBA-01028: Why do my clients get the message that Spitfire Extensions are not available?
Question: My clients get the message ‘Spitfire Extensions not available, contact your system administrator‘ when they attempt to start an…
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KBA-01027: Why is the Account Category lookup on my Project Change Orders blank?
Question: When I create a Change Order document, the lookup for my Account Categories is blank. Why? Answer: sfPMS includes…
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KBA-01025: How do I create a job category for Spitfire in SQL Agent job management?
Question: I want to create and schedule my Spitfire SQL jobs manually, but the wizard does not make it easy…
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KBA-01024: How do I synchronize my Customers, Vendors, and Employees?
Question: How can I synchronize my Microsoft Dynamics SL customers, vendors, and employees in Spitfire? Answer: Synchronization is performed by special stored procedures that…
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KBA-01020: Why don’t my changes on the System Admin Dashboard take effect right away?
Question: Why don’t my changes to the System Admin Dashboard seem to take effect right away? What is meant by…
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KBA-01018: Why do some values appear in red or brown on the Executive Dashboard?
Question: On the Executive Dashboard, some values appear in red or brown. What causes this? Answer: The Billings column will…
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