Establishing Document AlertsEstablishing Document Alerts

The only setup required for Document Alerts is the configuration of Alert types through the Alert Types too. You can edit default Alert types, create additional Alert types to be

Email Alerts by Address ReportEmail Alerts by Address Report

This report lists email routees whose emails have not been sent (due to no email address or email being bounced back, etc.) Note: although the image above does not show

ATC: ALERTATC: ALERT

ATC: ALERT [user] TITLE title; free-form-text This command sends an alert with free-form text to a specified user. [user] is required. It specifies the person to receive the alert. Square brackets

KBA-01100: Overview of the Alert Text RulesKBA-01100: Overview of the Alert Text Rules

Overview: The AlertText rule group is used to format text for the subject and body of Alerts, overriding the Spitfire distributed defaults.  Of course, if you create a custom Alert,

KBA-01406: Alert LifespanKBA-01406: Alert Lifespan

Question: How long does an Alert stay in the system? Answer: A maximum of 62 days.  Of course, you can delete an Alert (or all Alerts) from your Home Dashboard

KBA-01331: Document Status AlertsKBA-01331: Document Status Alerts

Question: How come I do not get an Alert for every change in document status? Answer: Spitfire Documents can send an Alert on ‘Document Status Change‘.   But not every status

KBA-01105: What type of Alerts can I add to a Spitfire Document?KBA-01105: What type of Alerts can I add to a Spitfire Document?

Question: What type of Alerts can I add to a Spitfire Document? Answer: Spitfire ships with several default Alert Types and one free-form Alert that you can define on-the-fly. Document Level

KBA-01104: Activating Alerts for a DocumentKBA-01104: Activating Alerts for a Document

Purpose & Scope: There are two distinct ways of managing document Alerts: Alert Subscriptions are found on the Manage Dashboard.  This tool allows broad subscriptions across document types and selection

KBA-01026: Why are the alerts not generated for overdue documents?KBA-01026: Why are the alerts not generated for overdue documents?

Question: No alerts are appearing in Spitfire for overdue documents.  Why not? Answer: Things to consider: Is there an Alert Subscription set up for overdue documents? Alert Subscriptions are set