KBA-01725: Accessing the Web Application LogKBA-01725: Accessing the Web Application Log

Question: Sometimes Support asks us to send in the web application log for a case.  How do we do that? Answer: Any user with global (special) access to the System

KBA-01705: Using Telerik Fiddler to Capture HTTP TrafficKBA-01705: Using Telerik Fiddler to Capture HTTP Traffic

Overview: Fiddler is a free web debugging tool that logs all HTTP(S) traffic between a computer and the Internet. Spitfire Support uses Fiddler to record conversations between a workstation and

KBA-01687: Remote RecycleKBA-01687: Remote Recycle

Question: Can I do a soft recycle without access to the IIS server or System Admin Dashboard? Answer: Yes, if the site is fairly inactive, has been running for at

KBA-01678: Version Update Procedure for Acumatica ERPKBA-01678: Version Update Procedure for Acumatica ERP

Question: My sfPMS Site is integrated to Acumatica.  How do we upgrade the Acumatica version? Answer: Here is our recommended best practice: On the sfPMS IIS server, open an admin

KBA-01669: Decommissioning a Spitfire IIS ServerKBA-01669: Decommissioning a Spitfire IIS Server

Question: How do I disable an old sfPMS IIS Server? Answer: In SERVICES.MSC, stop and disable asp.net state service and Spitfire Automated Task Controller (ATC). In INETMGR, stop the Spitfire

KBA-01668: sfATC and Public IIS ServersKBA-01668: sfATC and Public IIS Servers

Question: What is the best practice for setting up sfATC with a public IIS site? Answer: Some pre-decision points: How many IIS servers? Will sfATC run on the same server as

KBA-01667: Register Now Exclusive to Another UserKBA-01667: Register Now Exclusive to Another User

Question: When I tried to save a new Item on my Change Order document, I got a message Cannot add now: register now exclusive to another user….try saving again. What

KBA-01657: Changing the Branding Bar LogoKBA-01657: Changing the Branding Bar Logo

Question: How do we change the Branding Bar Logo? Answer: Image File in Spitfire Catalog If the SiteLogo.gif image is in the Spitfire Catalog, updating the image can be done

KBA-01652: Windows Credentials and SSRS Setup for sfPMSKBA-01652: Windows Credentials and SSRS Setup for sfPMS

Question: What Microsoft Windows credentials does the Spitfire configuration require? How do I setup Access Rights to SSRS for use by the Spitfire Project Management System (sfPMS)? Answer: There are many

KBA-01651: Preparing an IIS ServerKBA-01651: Preparing an IIS Server

Question Is there an easy way to prepare an IIS server for sfPMS? Answer We require Windows 2022 or later. “Hardware” Resources In this day of virtualization, resources allocated to