IIS Server – Page 2 – Spitfire Client Services

KBA-01147: What limits the size of files placed in the catalog?KBA-01147: What limits the size of files placed in the catalog?

February 4, 2014| Dorothy McGovern|

Question: Is there a limit on the size of a file that can be placed in the Spitfire Catalog? Answer: Of course there is a limit, even on an x64

KBA-01567: Using an IIS FarmKBA-01567: Using an IIS Farm

January 27, 2014| Dorothy McGovern|

Question: How do I set up an IIS farm? Answer: You need a farm load balancer and 2 or more IIS systems. Load Balancer Recommended: VA-R20 from loadbalancer.org configured for layer-4 with

KBA-01559: Symptoms of Server Time Sync FailureKBA-01559: Symptoms of Server Time Sync Failure

October 30, 2013| Dorothy McGovern|

Question: Why are users getting You do not have update access to the document at this time when they try to save? Why are users getting some other user has

KBA-01119: Can Business Portal and Reporting Services be installed on the same IIS Server?KBA-01119: Can Business Portal and Reporting Services be installed on the same IIS Server?

August 19, 2013| Dorothy McGovern|

Question: Can I install Business Portal and SQL Server Reporting Services (SSRS) on the same IIS server? Answer: Yes—just not in the same website. Microsoft‘s suggestion is that since both web applications

KBA-01403: Adding a custom item to the Spitfire Help MenuKBA-01403: Adding a custom item to the Spitfire Help Menu

January 9, 2012| Dorothy McGovern|

Summary: A custom item, URL Link, or document can be added to the Spitfire Help Menu. In the example below a custom user guide is added to the Spitfire Help Menu.

KBA-01419: Automatic Dashboard Tool Updates require write-access to system resourcesKBA-01419: Automatic Dashboard Tool Updates require write-access to system resources

October 12, 2011| Soni York|

Question: Why do some users get an error after a Spitfire updated is deployed? Why do I get an “Access Denied” message when opening SOV Billing after some updates? Answer:

KBA-01324: Resolving: Runtime version does not match last published versionKBA-01324: Resolving: Runtime version does not match last published version

October 3, 2011| Dorothy McGovern|

Question: sfPMS displays a page that reads Sorry, SFPMS is not available at this time. How do I correct this? Answer: The message Sorry, SFPMS is not available at this time indicates

KBA-01290: Using sfPMS with Secure Internet ProtocolsKBA-01290: Using sfPMS with Secure Internet Protocols

September 30, 2011| Dorothy McGovern|

Question: Can I use SSL with Spitfire sfPMS? Answer: Yes. In fact Spitfire strongly encourages use of SSL. SSL can be used to protect all the data transmitted between the

KBA-01249: Cannot find file when clicking the Export to Excel icon on the Executive DashboardKBA-01249: Cannot find file when clicking the Export to Excel icon on the Executive Dashboard

September 30, 2011| Dorothy McGovern|

Problem: Clicking on the Export to Excel icon on the upper left corner of the Executive Dashboard opens Microsoft Excel but then a message says that it cannot locate the file. Solution:

KBA-01093: Web Application Log File is not CreatedKBA-01093: Web Application Log File is not Created

September 22, 2011| Dorothy McGovern|

Question: Why is the Web Application Log File I specified on the Admin subtab under sfPMS in ICTool not created? Why does the first user to open the dashboard get Access

Tag: IIS Server