KBA-01408: Automated Route Reply Processing & Response Wizard
Purpose & Scope: Spitfire allows you to reply to documents routed to you by e-mail. As long as the system…
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Tag Archive: Routing
KBA-01562: Checking the Outbound Route Queue
Question: How can I see what documents are waiting to have emails sent? Answer: A) If you have access to…
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KBA-01422: How does the DocTypeConfig | AutoReroute rule work?
Question: The DocTypeConfig rule group (found on the Rules Maintenance tool on the System Admin Dashboard) includes an AutoReroute rule. How…
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KBA-01177: Overview of the RouteWhenStatus Rules
Question: How can I automatically remove a document from a user inbox when the document is closed? How can I automatically…
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KBA-01389: Inbound Email Replies
Question: If my site is set up for inbound email processing, when are replies automatically sent on to the next routee?…
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KBA-01520: Disabling Route Via Fax
Question: How do I remove the option to route via fax from the system? Answer: Go to the Rules Management…
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KBA-01497: Using Spitfire to route documents via fax
Summary: Spitfire does support routing documents via fax. You will need to have a valid working account with a SMTP…
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KBA-01518: Overview of the RouteResponseIsYes Rules
Overview: The RouteResponseIsYes rules specify the route response codes that indicate an affirmative response. These rules are used to have…
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KBA-01208: Automated Route Reply Reject Messages
Question: Why do I get a reject message in response to my reply to a routed e-mail? Answer: Check below…
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KBA-01070: How To Use Automated Routing Rule Criteria
Question: How and when do the various routing criteria come into play for predefined routes? Answer: Routing rules (used to…
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