System Information Tool
Overview: The System Information tool, found on the System Admin Dashboard, displays relevant information for your system including the version…
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Tag Archive: System Info
KBA-01699: Setup for Updating from Web App (System Information)
Overview: System updates (e.g. from V2017.0.6469 to V2017.0.6474) can be applied on the IIS server using Spitfire’s ICTool. Beginning with…
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KBA-01587: Retention of Audit Trail Data
Question: How long is audit trail data kept? Answer: Technically forever, but if you have set up archiving (highly recommended),…
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KBA-01562: Checking the Outbound Route Queue
Question: How can I see what documents are waiting to have emails sent? Answer: A) If you have access to…
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KBA-01082: How can I find the fixes and features included in previous updates?
Question: How can I find the fixes and features included in previous updates? Answer: The easiest way to find information on previous updates…
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KBA-01081: Where can I find out what is in the Update?
Question: When the Spitfire Installation and Configuration tool (ICTOOL.exe) shows that a new update is ready for download, how can…
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KBA-01059: How do I check the version of Spitfire that I have installed?
Purpose & Scope: How do I check the version of Spitfire that I have installed? Procedure: To check the version…
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KBA-01051: Using Log Files for Troubleshooting
Purpose & Scope: sfPMS offers you several log files to help troubleshoot problems with your installation. Installation/Update Log: The Installation…
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KBA-01479: Best Practices: Using the Integrity Check Report
Question: How and when do I use the Integrity Check Report? Answer: The Integrity Check is in the Admin folder…
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