Overview: Fiddler is a free web debugging tool that logs all HTTP(S) traffic between a computer and the Internet. Spitfire Support uses Fiddler to record conversations between a workstation and
KBA-01682: The file could not be written to the cacheKBA-01682: The file could not be written to the cache
Problem: When trying to download a file, the following error message appears: Resolution: Change one of your Internet Options. Open Internet Explorer. Select the Tools icon, then select Internet Options. Go
KBA-01673: Prerequisites for Using the Import ToolKBA-01673: Prerequisites for Using the Import Tool
Question: How do I enable the sfPMS Import Tool? Answer: Here’s how to prepare a workstation for using the sfPMS Import Tool: Select a workstation that is on the same
KBA-01645: Using sfDash When Google Chrome is your default browserKBA-01645: Using sfDash When Google Chrome is your default browser
Note: This article applies only to versions of sfPMS prior to V2020. Question: Can I have Chrome set as my default Browser? How do I use Spitfire’s Office Integrated (IE-based)
KBA-01639: In the BFA or SOV workbooks, why does Excel prompt Save As …KBA-01639: In the BFA or SOV workbooks, why does Excel prompt Save As …
Question: When working in the BFA or SOV workbooks, I click Save, but Microsoft Excel prompts me to Save As. How can I fix this? Answer: In newer versions of
KBA-01638: Clear Browser CacheKBA-01638: Clear Browser Cache
Question: How do I clear the cache in Chrome or Edge? How do I clear the IE cache in Internet Explorer 11? Answer: Open your browser Press CTRL+SHIFT+DELETE A dialog
KBA-01634: Workstation LogsKBA-01634: Workstation Logs
Question: How do I get log files on a user workstation? Answer: First you need to set up logging on the user’s workstation (or verify that logging has already been
KBA-01047: Windows Workstation Setup HintsKBA-01047: Windows Workstation Setup Hints
Question: How do I set up a new workstation to use the Spitfire Project Management System? Answer: sfPMS is a browser-based web application, so you can pick up a tablet
KBA-01608: Installing Visual Studio Tools for Office (VSTO)KBA-01608: Installing Visual Studio Tools for Office (VSTO)
Question: How do I meet the VSTO requirement for Spitfire’s Office Integration? How do I fix the message “VSTO 2012 Runtime x64 could not”? Answer: Try this link before running
KBA-01596: SignatureDescription could not be created for the signature algorithm suppliedKBA-01596: SignatureDescription could not be created for the signature algorithm supplied
Question: Some workstations display a “Cannot Start Application” dialog when I try to launch a Click Once application (like sfDash). The details say that it is the signature algorithm. How do