Knowledge Base – Page 55 – Spitfire Client Services

KBA-01050: .NET Runtime extensions for ASP.NET are not installed in IIS.KBA-01050: .NET Runtime extensions for ASP.NET are not installed in IIS.

September 21, 2011| Dorothy McGovern|

Problem: The Spitfire configuration tool (ICTool) will not configure IIS. Examination of the log reveals the message Microsoft .NET extensions for IIS have not been installed on this server. If

KBA-01049: Automatic coordination of Project Manager between sfPMS and Microsoft Dynamics SLKBA-01049: Automatic coordination of Project Manager between sfPMS and Microsoft Dynamics SL

September 21, 2011| Dorothy McGovern|

Summary: Both Spitfire and Microsoft Dynamics SL (DSL) need to know what user/employee is the project manager. Assuming your Project Managers are correctly configured in both systems (see Prerequisites below),

KBA-01048: Why do all items on a Spitfire Document appear in the Microsoft Word printout?KBA-01048: Why do all items on a Spitfire Document appear in the Microsoft Word printout?

September 21, 2011| Dorothy McGovern|

Question: I can configure Spitfire users so that they only see certain items (for example, if I make someone the responsible party for an item on a Punchlist, he will

KBA-01046: All users receive messages that login failed for user SpitfireKBA-01046: All users receive messages that login failed for user Spitfire

September 21, 2011| Dorothy McGovern|

Problem: The dashboard loads and users enter their credentials. No matter what user name and password are supplied, the following message is displayed: Server Error in ‘sfPMS‘ Application. Login failed

KBA-01045: When I try to print a report, I get a “page cannot be found” error. Why?KBA-01045: When I try to print a report, I get a “page cannot be found” error. Why?

September 21, 2011| Dorothy McGovern|

Question: In Spitfire, I can click on a Spitfire report and the Report Parameters are displayed, but the report doesn‘t print and I get a page cannot be found error

KBA-01044: What can I use in the Text field in the Catalog Search?KBA-01044: What can I use in the Text field in the Catalog Search?

September 21, 2011| Dorothy McGovern|

Question: What text or logical operators can I use in the Text field in the Catalog Search? Answer: Spitfire‘s Catalog Search uses the Microsoft Search Engine, so examples from Microsoft

KBA-01043: How do I delete an Item from my Punch List?KBA-01043: How do I delete an Item from my Punch List?

September 21, 2011| Dorothy McGovern|

Question: I created a Punchlist document with ten items, but now I want to delete one. How do I do that? Answer: If you have permission to delete Items (i.e., you

KBA-01040: How does the Catalog Search work?KBA-01040: How does the Catalog Search work?

September 21, 2011| Dorothy McGovern|

Question: How do the filters for the Catalog Search work? Answer: On the Catalog Dashboard, you may search for Documents and/or Files that match the criteria that you enter. Some

KBA-01036: The Starting Spitfire message is displayed, but Spitfire does not launch.KBA-01036: The Starting Spitfire message is displayed, but Spitfire does not launch.

September 21, 2011| Dorothy McGovern|

Question: When I try to launch Spitfire, the ‘Starting Spitfire‘ message displays but then it appears to just freeze. Now what do I do? Answer: Check the security setting on your computer (see

KBA-01033: Why am I getting a (407) Proxy Authentication Required error?KBA-01033: Why am I getting a (407) Proxy Authentication Required error?

September 21, 2011| Dorothy McGovern|

Problem: When I try to launch Spitfire I‘m getting a System.Net.WebException: The remote server returned an error:(407) Proxy Authentication Required error message. Solution: Add your Spitfire web application as an Exception for

Category: Knowledge Base