KBA-01124: Support for full text search of PDF files
Question: Why can‘t I find a PDF file by using a full text search? Answer: The full text search feature…
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Knowledge Base
KBA-01123: Finding Cataloged Documents and Files by Vendor or Customer
Question: How can I find a document or file in the Catalog when I know the vendor (or customer), but…
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KBA-01111: How ICTool Configures Report Server
Question: What does ICTool do to my Report Server? Answer: When you click the Configure button on the Report Server…
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KBA-01108: Corrupt license file can cause message: Failed to create page
Problem: If the .LIC file that should contain a Spitfire license is corrupt or empty, various errors can result. The…
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KBA-01105: What type of Alerts can I add to a Spitfire Document?
Question: What type of Alerts can I add to a Spitfire Document? Answer: Spitfire ships with several default Alert Types and…
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KBA-01104: Activating Alerts for a Document
Purpose & Scope: There are two distinct ways of managing document Alerts: Alert Subscriptions are found on the Manage Dashboard. …
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KBA-01101: Managing Spitfire Contacts for Employees with Vendor IDs
Question: I have vendors set up for employees that receive reimbursement for expenses. Spitfire creates a duplicate contact for these…
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KBA-01093: Web Application Log File is not Created
Question: Why is the Web Application Log File I specified on the Admin subtab under sfPMS in ICTool not created? Why…
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KBA-01089: Reusing Prepared Report Selection Criteria
Question: I have users who need to run their report and do not want to have to specify the report parameters…
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KBA-01087: Why are reports not printing?
Question: Spitfire reports are not printing; how can I check Spitfire‘s report configuration in SQL Reporting Services? Answer: Troubleshooting Tips…
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