Question: Why does the Add Files tool tell me the file I want to add is already in the catalog even though I can‘t find the file? Answer: Security may
Question: Why does the Add Files tool tell me the file I want to add is already in the catalog even though I can‘t find the file? Answer: Security may
Question: Why don’t some of my items get copied when I use the Copy / Paste Folder feature to transfer items from one document to another? Answer: The Paste operation can
Question: Why is the Destination choice missing from the status drop down in the routing grid? Answer: Each document can have only a single routee flagged as the document destination. This
Question: On the Integrity Check report (found on the Admin folder), what do the different IC Types mean? Answer: The IC Type is the type of Integrity Check issue you select
Problem: Sample Workflow: Create a new Doc (different DocType) for each Item on the Source Doc. Solution: In the example below, the Invitation to Bid document is creating a Bid Package
Question: What rules does Spitfire look at when a document is first created? Answer: Lots! In the DocTypeConfig rule group: AutoAttach* AutoReroute DueInDays FiscalPeriod ManualDocNo Probability ProjectDateTarget Priority Subtype TemplateType UsesSubcontract In
Question: Can I inspect email in the inbound ATC POP queue without disrupting anything? Answer: Use this tool: http://deploy.spitfiremanagement.com/sfATCPopTool/sfATCPopTool.application This tool is intended for general inbound email troubleshooting. The utility can