KBA-01057: The “Destination” choice seems to be missing from the status drop down in the routing grid.KBA-01057: The “Destination” choice seems to be missing from the status drop down in the routing grid.

Question: Why is the Destination choice missing from the status drop down in the routing grid? Answer: Each document can have only a single routee flagged as the document destination.  This

KBA-01037: Full-text Catalog has been lostKBA-01037: Full-text Catalog has been lost

Problem: A ‘Full-text catalog File Catalog (or sfDocCatalog) has been lost‘ message is displayed in my Log file. What do I do? Solution: The catalog may have been lost because of a

KBA-01035: Why do I get a HTTP Error 403 when I try to start the dashboard?KBA-01035: Why do I get a HTTP Error 403 when I try to start the dashboard?

Question: When I try to start the dashboard, Internet Explorer displays the message ‘You are not authorized to view this page‘ with code 403 – Forbidden.  Why does this happen?

KBA-01466: Integrity Check Report IssuesKBA-01466: Integrity Check Report Issues

Question: On the Integrity Check report (found on the Admin folder), what do the different IC Types mean? Answer: The IC Type is the type of Integrity Check issue you select

KBA-01468: Using Workflow to create a new doc for each Item on the Source docKBA-01468: Using Workflow to create a new doc for each Item on the Source doc

Problem: Sample Workflow: Create a new Doc (different DocType) for each Item on the Source Doc. Solution: In the example below, the Invitation to Bid document is creating a Bid Package

KBA-01477: Rules that Affect New DocumentsKBA-01477: Rules that Affect New Documents

Question: What rules does Spitfire look at when a document is first created? Answer: Lots! In the DocTypeConfig rule group: AutoAttach* AutoReroute DueInDays FiscalPeriod ManualDocNo Probability ProjectDateTarget Priority Subtype TemplateType UsesSubcontract In

KBA-01478: POP Inbound Queue ToolKBA-01478: POP Inbound Queue Tool

Question: Can I inspect email in the inbound ATC POP queue without disrupting anything? Answer: Use this tool: http://deploy.spitfiremanagement.com/sfATCPopTool/sfATCPopTool.application This tool is intended for general inbound email troubleshooting. The utility can