KBA-01803: qAlias Bookmarks for Items on Drawings DocumentsKBA-01803: qAlias Bookmarks for Items on Drawings Documents

Question: What qAlias bookmarks are available for the Items on a Drawings document? Answer: In V2020+, the following fields on the Items tab on a Drawings document can be referenced

KBA-01802: Add-In Causes Problem with Microsoft ExcelKBA-01802: Add-In Causes Problem with Microsoft Excel

Problem: When I try to open the SOV or BFA workbook from my document, it shows the Excel Logo and then hangs.  Others can open the same workbook.  When I

KBA-01801: Too Many Browser TabsKBA-01801: Too Many Browser Tabs

Questions: How many Spitfire-related tabs can I have open on my browser at the same time? Why am I being told that I have a number of tabs open? Why

KBA-01800: Cannot open Word or Excel from Chromium BrowserKBA-01800: Cannot open Word or Excel from Chromium Browser

Problem: I use Spitfire in Chrome, which in V2020+ should allow me to open Microsoft Word and Excel files from my document’s Attachment tab. However, when I click the icon,

KBA-01799: Chromium Browser Console LogsKBA-01799: Chromium Browser Console Logs

Question: How do I get and send logs from my Chrome browser? How do I get and send logs from my Edge browser? Answer: To get a log, you typically

KBA-01798: What version of Windows Server is supported by Spitfire?KBA-01798: What version of Windows Server is supported by Spitfire?

Question: What version of Windows Server is supported by Spitfire for the IIS role? Answer: Spitfire and Windows Server versions: Window Server -> sfPMS 2012 R2  2016  2019 2022 2025

KBA-01797: Converting Via Excel Templates to Bi-Directional TemplatesKBA-01797: Converting Via Excel Templates to Bi-Directional Templates

Question: We recently upgraded our site to V2020 and want to use  bi-directional Excel templates to add Items to our Commitments and to maybe edit those Items in Excel also,

KBA-01795: Prior Payment Request is OutstandingKBA-01795: Prior Payment Request is Outstanding

Question: When I try to approve my Pay Request, I get a message telling me that prior payment requests are outstanding. What does this mean and what should I do?

KBA-01794: Adding the eNotary Option to DocuSignKBA-01794: Adding the eNotary Option to DocuSign

Question: We have set up our site for DocuSign integration but would like to take advantage of the eNotary option in DocuSign because some of our documents require Notary witness.