KBA-01799: Chromium Browser Console LogsKBA-01799: Chromium Browser Console Logs

Question: How do I get and send logs from my Chrome browser? How do I get and send logs from my Edge browser? Answer: To get a log, you typically

KBA-01798: What version of Windows Server is supported by Spitfire?KBA-01798: What version of Windows Server is supported by Spitfire?

Question: What version of Windows Server is supported by Spitfire for the IIS role? Answer: Spitfire and Windows Server versions: Window Server -> sfPMS 2012 R2  2016  2019 2022 2025

KBA-01797: Converting Via Excel Templates to Bi-Directional TemplatesKBA-01797: Converting Via Excel Templates to Bi-Directional Templates

Question: We recently upgraded our site to V2020 and want to use  bi-directional Excel templates to add Items to our Commitments and to maybe edit those Items in Excel also,

KBA-01795: Prior Payment Request is OutstandingKBA-01795: Prior Payment Request is Outstanding

Question: When I try to approve my Pay Request, I get a message telling me that prior payment requests are outstanding. What does this mean and what should I do?

KBA-01794: Adding the eNotary Option to DocuSignKBA-01794: Adding the eNotary Option to DocuSign

Question: We have set up our site for DocuSign integration but would like to take advantage of the eNotary option in DocuSign because some of our documents require Notary witness. 

KBA-01793: Shared Contact Email AddressesKBA-01793: Shared Contact Email Addresses

Question: I am adding a new Contact to Spitfire and am getting a warning about the email address being shared.  Why is this a problem? Answer: Spitfire identifies people and

KBA-01792: Google Chrome “Keep or Discard” MessageKBA-01792: Google Chrome “Keep or Discard” Message

Question: I’ve installed the Chrome ClickOnce extension (see KBA-01557), but I keep getting the “Keep or Discard the file” message when I click on links in Spitfire.  How do I

KBA-01791: Missing Cost Codes from Cost Code MaintenanceKBA-01791: Missing Cost Codes from Cost Code Maintenance

Question: On one of our new projects, we added cost codes through the Cost Code Maintenance tool. We have not entered a budget through BFA yet, but we still expected

KBA-01790: Assigning Access to Catalog FoldersKBA-01790: Assigning Access to Catalog Folders

Question: Some of our users cannot see certain folders in the Catalog (or File part of the Project Dashboard) and others can click on the folder but are then told