Overview: The EmailText rules configure what is included in outbound emails generated by the system. You should also discuss email body templates (created in Microsoft Word) with your implementation specialist.
Overview: The EmailText rules configure what is included in outbound emails generated by the system. You should also discuss email body templates (created in Microsoft Word) with your implementation specialist.
Question: How does the Spitfire Project Management System process inbound emails? Answer: First, Spitfire examines the email to determine if it is A reply to a document routed email (see
Purpose & Scope: sfPMS can process all email that is sent to your site‘s email address. For the most effective processing, some setup is required. Procedure: The Rules Maintenance Tool
Summary: Spitfire can be configured to accept and process replies to email that were sent out by the system. Additional Comments: Prerequisites sfATC: The Spitfire Automated Task Controller must be installed
Question: If my site is set up for inbound email processing, when are replies automatically sent on to the next routee? Answer: sfPMS ALWAYS sets the email route status to ‘Responded‘
Problem: When Spitfire routes an email to a routee, the relay of email through the Exchange server does not work. Solution: Spitfire sends the email to the SMTP service that
Question: How does Spitfire know to which document an inbound email is in response? Answer: Spitfire examines the SMTP headers of the inbound email looking for the echo of special